ABN: 58 682 013 930
Last Updated: 21 June 2026
1. Introduction
RIMEDIO is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable Australian laws. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from www.rimedio.com.au.
2. What Personal Information We Collect
We may collect your name, address, email address, phone number, payment information, account details, customer enquiries, reviews, IP address, browser information, device information, and website usage data.
3. How We Use Your Information
We use your information to process orders, deliver products, provide customer support, improve our website, prevent fraud, comply with legal obligations, and send marketing communications where permitted.
4. Marketing Communications
We may send promotional communications in accordance with the Spam Act 2003 (Cth). You may unsubscribe at any time using the unsubscribe link or by contacting us.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyse website traffic, remember preferences, and deliver relevant advertising.
6. Analytics and Advertising
We may use services such as Google Analytics, Google Ads, Meta Advertising, and other marketing platforms to understand website usage and deliver relevant advertisements.
7. Disclosure of Personal Information
We may disclose personal information to payment processors, shipping providers, IT service providers, marketing partners, professional advisers, and government authorities where required by law. We do not sell personal information.
8. Overseas Disclosure
Some service providers may process data outside Australia. We take reasonable steps to ensure appropriate privacy protections are in place.
9. Payment Security
Payments are processed using secure third-party payment gateways. We do not store complete credit card details on our servers.
10. Data Security
We implement reasonable security measures including encryption, secure hosting, access controls, and monitoring to protect personal information.
11. Access and Correction
You may request access to or correction of your personal information by contacting us.
12. Retention of Information
We retain personal information only as long as necessary for business and legal purposes and securely destroy or de-identify information when no longer required.
13. Children's Privacy
Our website is not intended for individuals under 18 years of age, and we do not knowingly collect information from children.
14. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
15. Complaints
If you have a privacy complaint, please contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
16. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
17. Contact Us
PO BOX 966, AUBURN NSW 1835 AUSTRALIA
Email: support@rimedio.com.au
Website: www.rimedio.com.au
